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Effective communication demands clarity, precision and a thorough understanding of the target audience or market. Drawing on a proven track record of success we help you to define your messages and find the right ‘voice’. We advise you on the most appropriate, cost effective tools to deliver on your agenda and within your budget and timescales.

Our strengths lie in protecting and enhancing our clients’ reputation by delivering integrated, multi-media communications solutions, underpinned by detailed communications strategies, campaigns and plans.

Whatever your needs you can be sure our approach to them will be fresh, creative and unique to your organisation.

Our team of skilled PR professionals, half of whom are former journalists, are seasoned interviewers and adept at writing succinctly, in jargon-free language, for diverse audiences and a wide range of consumer and specialist media.

We write more than 30 newsletters and magazines each year for the general public, staff and other stakeholders. We also write annual reports, brochures, leaflets, posters, advertisements, features for lay and professional publications, speeches, PowerPoint presentations and websites.

“M&M’s output is at all times of an exceptionally high standard. The team take pride in ensuring everything they produce is accurate, well-informed and highly targeted to the appropriate audience. These are qualities that I find crucial in helping the Trust to maintain and enhance its reputation."

Chief Executive, hospital trust, Merseyside

Our background in journalism gives us an in-depth understanding of the needs of the print and broadcast media. We source and write more than 250 positive news releases each year, successfully targeting them to the appropriate media at local, regional, national and international level.

Our press office responds round the clock to hundreds of positive and negative media enquiries every year, skilfully balancing the needs of the journalist with those of our clients.

We have unparalleled experience in crisis management and media handling during major incidents, fielding senior staff who are fully equipped with a mobile office to ensure they can hit the ground running.

As former journalists we are able to report on inquests and trials when required by clients and we have a sound knowledge of the law as it relates to the media.

We have set up and managed hundreds of media briefings and news conferences for local, regional, national and international media on a wide range of topics.

“My fellow directors and I particularly valued M&M’s advice during times of adversity, on the occasions when the Trust became the focus of either negative publicity or a serious incident. It was reassuring to know that journalists’ enquiries would be handled skilfully and appropriately by seasoned crisis managers with in-depth knowledge of the media, our Trust and our stakeholders.”

Chief Executive, hospital trust, Merseyside

We have devised and implemented scores of multi-media campaigns on everything from smoking cessation, lung cancer awareness and mental and sexual health to chlamydia testing and flu and MMR vaccinations.

“I wholeheartedly recommend M&M for social marketing communications delivery. From formulating the strategy and performing focus groups to developing highly innovative ideas and implementing the campaign, M&M performed very well for us on what was a very new and challenging concept to get across to our target market. In my experience, their energy, knowledge and approach to partnership working is second to none.”

We consider the full range of digital media, where appropriate, when devising communications strategies and planning campaigns. Websites, e-bulletins, video streaming podcasting and video news releases are particularly effective in engaging 21st century audiences for whom the media of choice are audio visual.

Our PRs work closely together to make the most of these media which rely on crisp, tight copy and compelling imagery.

Meticulous planning and attention to detail are the hallmarks of our event management. Our portfolio of high quality, meaningful events for the public, staff and stakeholders is extensive. We specialise in public consultation and engagement exercises and award ceremonies.

We offer a comprehensive service right through from the planning stage to organising venues, issuing invitations, producing all the communications and display materials, filming and video streaming on websites and management of the event itself.

“M&M Communications has consistently provided the Trust with a high quality, professional service. They are highly experienced at running public meetings, PR and exhibitions and have a range of innovative ideas about how this can be done in the best way to meet the public’s needs in the local area.”

• Expert writing
• Media management
• Campaign planning
• Digital media
• Event management